Privacy Policy
Last updated: 1/17/2026
1. Introduction
Welcome to ROY GEMS & JEWELLERY ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.roygems.in.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and billing address when you place an order or contact us.
- Payment Information: We do NOT store your credit/debit card details. All payment transactions are processed through secure third-party payment gateways.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding your order status, updates, and customer support.
- To improve our website and customer experience.
- To send you promotional offers and newsletters (only if you have opted in).
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with:
- Service Providers: Logistics partners for delivery and payment gateways for transaction processing.
- Legal Requirements: To comply with applicable laws, regulations, or legal processes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. DPDP Act 2023 Compliance
We are committed to complying with the Digital Personal Data Protection Act, 2023. You have the right to access, correct, or withdraw consent for your personal data. To exercise these rights, please contact us.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
ROY GEMS & JEWELLERY
Email: order@roygems.in
Address: NEBADHAI BAZAR PARA, DUTTAPUKUR, Barasat 1, North 24 Parganas, West Bengal - 743248